Effective Date: 18 Nov, 2024
Adefa Tours (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, [your website URL] (the “Site”). By using our Site, you agree to the practices described in this policy.
1. Information We Collect
We may collect personal information, such as your name, email address, phone number, and postal address (e.g., P.O. Box 12934, Addis Ababa, Ethiopia), as well as information related to your tour reservations, preferences, and travel plans. We also collect billing details used for processing transactions through secured payment gateways. Additionally, technical data such as your IP address, browser type, and usage data may be collected through cookies or similar technologies.
2. How We Use Your Information
We use your information to process bookings and communicate about your travel plans. Your information also helps us improve our services and personalize your experience on our Site. With your consent, we may send you updates, promotions, or newsletters. We may also use your data to comply with legal obligations or resolve any disputes.
3. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your data with service providers such as hotels, transportation providers, or payment processors, as needed to fulfill your booking. Additionally, we may disclose your information to legal or regulatory authorities if required by law or to protect our legal rights.
4. Data Security
We implement robust security measures to protect your information from unauthorized access or breaches. However, no system is completely foolproof, so we encourage you to take precautions when sharing information online.
5. Cookies and Tracking Technologies
Our Site uses cookies to enhance your browsing experience, analyze traffic, and improve functionality. You have the ability to manage or disable cookies through your browser settings.
6. Your Rights
You have the right to access and review the personal data we hold about you, as well as request corrections, updates, or deletion of your data. You may also opt out of marketing communications at any time. To exercise these rights, please contact us at info@adefatours.com or adefatours@gmail.com.
7. Third-Party Links
Our Site may include links to external websites. We are not responsible for the privacy practices of these third-party sites and encourage you to review their privacy policies.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or your personal data, please reach out to us at:
Address: P.O. Box 12934, Addis Ababa, Ethiopia
Phone: +251 91 064 2230
Email: info@adefatours.com or adefatours@gmail.com
Thank you for trusting Adefa Tours. We are committed to safeguarding your privacy.